During Your Booking

What do I do if the Traveller can't provide a valid driver's licence at the pickup?
Travellers are not allowed to drive the vehicle if they can't provide a valid driver's licence at pickup which is in accordance to the vehicle typ...
Fri, 28 Jun, 2019 at 12:00 PM
What happens if the Traveller cancels or makes changes to the booking while travelling?
If the Traveller would like to shorten or extend their booking after pickup, they need to contact you as well as our Customer Service Team.    If the Trav...
Thu, 20 Jul, 2017 at 7:50 PM
What happens if the Traveller incurs parking tickets, speeding tickets, or tolls while using my vehicle?
Travellers will need to notify the Owner of any tickets, fines, or tolls that may have been incurred during the booking at the handover. Payment of these co...
Tue, 2 Jul, 2019 at 12:03 PM
What happens if the Traveller has an accident in my vehicle?
All vehicles listed on the SHAREaCAMPER website are insured for each booking through our insurance partners or an own insurance. Roadside assistance is also...
Tue, 2 Jul, 2019 at 12:05 PM
What if my vehicle is stolen during a booking?
The insurance organised by SHAREaCAMPER covered for theft of a vehicle through the two insurance options organised by SHAREaCAMPER. If such an incident occu...
Tue, 2 Jul, 2019 at 12:09 PM
Handover Reports
The Handover Report protects you as the owner as well as the traveller. It is extremely important to thoroughly complete the report at the time of pick up a...
Thu, 18 Jul, 2019 at 4:53 PM