During Your Booking

What do I do if the Traveller can't provide a valid licence at the pickup?
Travellers are not allowed to drive the vehicle if they can't provide a valid licence at pickup. In this case, the booking will be cancelled on behalf ...
Thu, 20 Jul, 2017 at 7:49 PM
What happens if the Traveller cancels or makes changes to the booking while travelling?
If the Traveller would like to shorten or extend their booking after pickup, they need to contact you as well as our Customer Service Team.    If the Trav...
Thu, 20 Jul, 2017 at 7:50 PM
What happens if the Traveller incurs parking tickets, speeding tickets, or tolls while using my vehicle?
Australia, New Zealand & Germany Travellers will need to notify the Owner of any tickets, fines, or tolls that may have been incurred during the boo...
Thu, 19 Oct, 2017 at 1:40 AM
What happens if the Traveller has an accident in my vehicle?
All vehicles listed on the SHAREaCAMPER website are insured for each booking through our insurance partners. Roadside assistance is also provided.   De...
Thu, 15 Nov, 2018 at 2:22 PM
What if my vehicle is stolen during a booking?
The Owner is covered for theft of a vehicle through the two insurance options organised by SHAREaCAMPER. If such an incident occurs, please contact the a...
Thu, 20 Jul, 2017 at 8:08 PM