Roadside assistance is organised for all Travellers and Owners who book through SHAREaCAMPER.


Australia

For Owners, there is an initial membership fee of $108. This will be debited from the Owner’s balance after the vehicle has been rented out for the first time. 

 

Additional Information:

  • This membership is valid for one year with Royal Automobile Club (RAC) of Western Australia who then organise the local state roadside assistance for all breakdowns in Australia as long as the vehicle is on a named road.

  • The individual call out fee will be billed to whoever is responsible. In the instance that a vehicular breakdown is the cause of wear and tear, the cost of call out and repair is passed onto the Owner. If the vehicular breakdown is as a result of misuse by the Traveller, the Traveller is liable for the call out and repair costs.


In the rare case of an incident SHAREaCAMPER will, as soon as being made aware of the event, update the Owner directly about the options provided by AA. In the case that the Owner cannot be reached in a timely manner SHAREaCAMPER will act on their behalf to ensure the campervan is back on the road as quickly as possible so that the traveller can continue their journey.  


RAC phone number: 1300558456


New Zealand

Roadside assistance is provided through The New Zealand Automobile Association Inc. (AA). With a one-year subscription fee of only NZD 75.00 the vehicle will be serviced by AA for 12 months starting from the first day of rental. The subscription will be renewed after one year once a new rental is booked and then is valid again for another 12 months.


The AA team is available 24 hours, seven days a week to assist the traveller in making the best decisions in the unlikely event something happens during the rental period with.


In the rare case of an incident SHAREaCAMPER will, as soon as being made aware of the event, update the Owner directly about the options provided by AA. In the case that the Owner cannot be reached in a timely manner SHAREaCAMPER will act on their behalf to ensure the campervan is back on the road as quickly as possible so that the traveller can continue their journey.  


AA phone number : 0800 734 543


Germany

Roadside Assistance is provided through KRAVAG insurance when you rent out your vehicle using SHAREaCAMPER'S services. 


Additional Information:

  • The membership is valid during the time your vehicle is listed on the SHAREaCAMPER website.
  • The Roadside Assistance can be used by the Owner during the time the camper is not being rented, given that the vehicle is still listed with SHAREaCAMPER.