Australia & New Zealand 

In case of any damage to your vehicle please contact our Customer Service Team immediately after you discover the damage. 

You will have to provide:

  • A filled out handover report (signed by both parties) 
  • Photos of the damage 
  • A quote for repair costs (in some circumstance two quotes might be required) 



Germany

To file an insurance claim contact Kravag regarding the fleet insurance: +49 (0) 611 1675 0504.


Provide them with the insurance certificate number so that they know you are a traveller of SHAREaCAMPER. The insurance certificate number is 770/32/030982460 and is also written down on the green insurance card.


You always need to provide a handover form signed by both parties.


If you want to make a claim regarding the "Reisemobil-Schutzbrief" call: +49 (0) 611 1675 0516.