New Zealand

If an accident occurs while renting a vehicle with SHAREaCAMPER please:

  1. make sure that everyone is safe and out of danger and call for medical assistance if anyone involved in the accident is injured;
  2. where required by law, report the accident to police, regardless of estimated damage costs;
  3.  stay at the scene, however slight the accident, until speaking with the other driver, potential witnesses and if applicable the police;
  4. take reasonable steps to obtain the details of the other drivers and / or witnesses. This includes names, addresses, phone numbers, vehicle registration and insurance company of the third party involved in the accident;
  5. if possible, photograph damage to all vehicle(s) and registration number(s);
  6. not accept blame or insist the other party is at fault;
  7. notify roadside assistance in the case where the vehicle is damaged and / or unfit to drive;
  8. inform the Owner of the vehicle immediately or as soon as it is safe to do so; and
  9. phone the SHAREaCAMPER hotline on +64 3668 1211 (New Zealand) with the accident’s details within 24 hours.


The emergency number in New Zealand is 111.

If you need roadside assistance, contact NZ Roadside Assistance (NZRA): +64 (0) 508 69 7623.

  • Please inform the roadside assistance that you have rented a vehicle through SHAREaCAMPER.
  • Provide your current location.
  • Provide the registration data of the vehicle like the licence plate number.

If you have any questions please reach out to the team of SHAREaCAMPER: +64 (0) 3 668 1211.



Australia

If an accident occurs while renting a vehicle with SHAREaCAMPER please:

  1. make sure that everyone is safe and out of danger and call for medical assistance if anyone involved in the accident is injured;
  2. where required by law, report the accident to police, regardless of estimated damage costs;
  3.  stay at the scene, however slight the accident, until speaking with the other driver, potential witnesses and if applicable the police;
  4. take reasonable steps to obtain the details of the other drivers and / or witnesses. This includes names, addresses, phone numbers, vehicle registration and insurance company of the third party involved in the accident;
  5. if possible, photograph damage to all vehicle(s) and registration number(s);
  6. not accept blame or insist the other party is at fault;
  7. notify roadside assistance in the case where the vehicle is damaged and / or unfit to drive;
  8. inform the Owner of the vehicle immediately or as soon as it is safe to do so; and
  9. phone the SHAREaCAMPER hotline on +64 3668 1211 (New Zealand) with the accident’s details within 24 hours.


The emergency number in Australia is 000.

If you need roadside assistance, contact Royal Automobile Club (RAC): 1300 558 456, from an international phone please dial: +61 8 9436 4444.

You can also call: +61 (0) 2 8880 9065 2.

  • Please inform the insurance company that you have rented a vehicle through SHAREaCAMPER.
  • Provide your current location.
  • Provide the registration data of the vehicle like the licence plate number.

If you have any questions please reach out to the team of SHAREaCAMPER: +61 (2) 8880 9065


Germany

If an accident occurs while renting a vehicle with SHAREaCAMPER please:

  1. make sure that everyone is safe and out of danger and call for medical assistance if anyone involved in the accident is injured;
  2. where required by law, report the accident to police, regardless of estimated damage costs;
  3.  stay at the scene, however slight the accident, until speaking with the other driver, potential witnesses and if applicable the police;
  4. take reasonable steps to obtain the details of the other drivers and / or witnesses. This includes names, addresses, phone numbers, vehicle registration and insurance company of the third party involved in the accident;
  5. if possible, photograph damage to all vehicle(s) and registration number(s);
  6. not accept blame or insist the other party is at fault;
  7. notify roadside assistance in the case where the vehicle is damaged and / or unfit to drive;
  8. inform the Owner of the vehicle immediately or as soon as it is safe to do so; and
  9. phone the SHAREaCAMPER hotline on +64 3668 1211 (New Zealand) with the accident’s details within 24 hours.


The emergency number in Germany is 112.

If you need roadside assistance, contact Kravag regarding the special "Reisemobil-Schutzbrief": +49 (0) 611 1675 0516.

In the event of a vehicle damage, personal damage or damage to another person's property, contact Kravag regarding the

fleet insurance: +49 (0) 611 1675 0504.

  • Please inform the insurance company that you have rented a vehicle through SHAREaCAMPER.
  • Provide your current location.
  • Provide them with the insurance certificate number so that they know you are a traveller of SHAREaCAMPER. The insurance certificate number is 770/32/030982460
    and is also written down on the green insurance card.

If you have any questions please reach out to the team of SHAREaCAMPER: +49 (0) 221 98 258 260.