New Zealand

The Traveller needs to call the following parties in the following order:

  1. the police and an ambulance (if needed);
  2. roadside assistance;
  3. the owner of the vehicle;
  4. SHAREaCAMPER customer service team


The emergency number in New Zealand is 111.

If you need roadside assistance, contact NZ Roadside Assitance (NZRA): +64 (0) 508 69 7623.

  • Please inform the roadside assistance that you have rented a vehicle through SHAREaCAMPER.
  • Provide your current location.
  • Provide the registration data of the vehicle like the licence plate number.

If you have any questions please reach out to the team of SHAREaCAMPER: +64 (0) 3 668 1211.



Australia

The Traveller needs to call the following parties in the following order:

  1. the police and an ambulance (if needed);
  2. roadside assistance;
  3. the owner of the vehicle;
  4. SHAREaCAMPER customer service team


The emergency number in Australia is 000.

If you need roadside assistance, contact Royal Automobile Club (RAC): 1300 558 456, from an international phone please dial: +61 8 9436 4444.

You can also call: +61 (0) 2 8880 9065 2.

  • Please inform the insurance company that you have rented a vehicle through SHAREaCAMPER.
  • Provide your current location.
  • Provide the registration data of the vehicle like the licence plate number.

If you have any questions please reach out to the team of SHAREaCAMPER: +61 (2) 8880 9065


Germany

The Traveller needs to call the following parties in the following order:

  1. the police and an ambulance (if needed);
  2. the insurance hotline and roadside assistance to discuss the next steps;
  3. the owner of the vehicle;
  4. SHAREaCAMPER customer service team


The emergency number in Germany is 112.

If you need roadside assistance, contact Kravag regarding the special "Reisemobil-Schutzbrief": +49 (0) 611 1675 0516.

In the event of a vehicle damage, personal damage or damage to another person's property, contact Kravag regarding the 

fleet insurance: +49 (0) 611 1675 0504.

  • Please inform the insurance company that you have rented a vehicle through SHAREaCAMPER.
  • Provide your current location.
  • Provide them with the insurance certificate number so that they know you are a traveller of SHAREaCAMPER. The insurance certificate number is 770/32/030982460
    and is also written down on the green insurance card.

If you have any questions please reach out to the team of SHAREaCAMPER: +49 (0) 221 98 258 260.